Shipping and Delivery Information
We will make every effort to ship your entire order as quickly as possible.
Please allow 5 to 7 business days to process your order (Saturdays, Sundays and statutory holidays do not count as
business days). In some cases there may be delays in your order as some items may have to be shipped cross country
before we can process and ship your order. We will contact you of any change or delay in fulfilling your order and in
every shipment possible, a tracking number will be emailed to you when your order is surrendered to the shipper.
Canadian and contiguous 48 USA state orders:
We offer shipping services through a third party source and orders are shipped from Virgil, Ontario and in some cases United States Postal Service for USA orders shipped from Lewiston, New York.
If an entire multi-item order cannot be shipped complete, we will ship what is readily available and the outstanding balance will be shipped separately in a timely manner, with no additional shipping charge. However, if an outstanding item takes longer than 30 days to receive, or is no longer available, we will notify you that the item will be cancelled and the sale price promptly refunded back to your original method of payment.
Alaska, Hawaii and International orders:
We offer shipping services through a third party source, shipped from Virgil, Ontario
If an entire multi-item order cannot be shipped complete in a timely manner, we will email contact you regarding the unavailable items with the following choices:
- Inform you of an estimated supply date and with your agreement, ship the entire order when the outstanding item becomes available.
- Ship what items are available right away, cancel the outstanding item and promptly refund its sale price back to your original method of payment.
- Cancel the order all together and promptly refund the whole order back to your original method of payment.
If your order arrives visibly damaged, make certain that the damage is noted on the delivery receipt since all claims are handled through the third party shipping company. NRCracing.com does not take responsibility for any items damaged by the third party shipping company.
Returns or Exchanges:
You are responsible for all back and forth shipping and any other related charges (brokerage, customs, tariffs, etc.) for returns or exchanges. Please carefully read our Return Policy and if you qualify, apply for a RMA # through the email listed on the Return Policy page.